I know, most restaurants are not open right now, so why give a tip about service? Well, this is a tip about service, but also a tip about surviving life. Smile. Its that simple. Smile when you take or place an order in a restaurant. Smile when you are checking out at the grocery store. Smile when you are asking for directions or clarification on something. Smiling goes a long way to making the whole process, whatever that process is, go easier and quicker and with less conflict than if you are just neutral, or worse a grouch.
Maybe its my age, but I have learned to be happy and friendly when interacting with friends and strangers. Sure, I get annoyed by someone who affronts me in some way or is difficult giving and order - especially if nothing is satisfying to them. But, I have found that if simply put a smile on your face - things will go a lot easier; it deflates a lot of conflicts.
Be careful not to appear condescending or insincere. An honest face and smile will make you have a much better interaction. Guests will appreciate it and you will have a less stressful service period. And if you are a guest placing orders, keeping a friendly nature about you rather than being demanding is going to work much better in the long run. Sure you want your order done properly, but if you are a grouch about it, then things will go wrong. All anyone wants is to get the best plate or drink or other service aspect done to your liking, so help it along with a courteous manner and a smile.
ABOUT THE Author
Brian Mitchell runs The New England Wine Academy, and is responsible for the content of this blog. With over 25 years of drinks industry experience, Brian has learned a few things, but everyday he is learning more. This blog helps to bring that knowledge to you.